DNS Records Explained: What Every Webmaster Needs to Know

Posted by NetworkWhois on
DNS Records: The Web's Phonebook (And How to Read It)
Nothing ruins your morning like hearing "the website's down" - only to discover it's just a DNS issue. I've spent more hours than I'd like to admit chasing DNS problems. Here's what I wish someone had told me when I started.
DNS Basics for the Frustrated
DNS converts human-friendly names (like networkwhois.com) to computer-friendly numbers (IP addresses). When it breaks, everything breaks. Here's what matters:
- A Records: Point your domain to an IP address
- MX Records: Tell the world where your email lives
- TXT Records: The "notes section" of DNS (used for verification, SPF, etc.)
- NS Records: Say which servers are in charge of your domain
- CNAME: Makes one domain an alias for another
A Real-World Example
example.com. 3600 IN MX 10 mail.example.com.
example.com. 300 IN TXT "v=spf1 include:_spf.example.com ~all"
This shows a basic setup: website at 192.0.2.1, email handled by mail.example.com, and SPF records for email security.
Why DNS Lookups Save Your Sanity
Here's when I reach for our DNS tool:
1. "The Website's Down!" (But Is It Really?)
Before panicking:
- Check if the A record points to the right IP
- Verify TTL (time-to-live) isn't crazy long (300-3600 is normal)
- Look for weird CNAME chains that might break things
2. Email Delivery Problems
When emails bounce or get marked as spam:
- MX records must point to valid mail servers
- TXT records should include SPF/DKIM/DMARC
- Check for unexpected CNAMEs on your root domain (most mail systems hate these)
3. Suspicious Activity
Found unexpected traffic from your domain? DNS lookups help:
- Spot unauthorized subdomains (common in phishing attacks)
- Detect DNS hijacking if NS records changed unexpectedly
- Find old test records that might expose internal systems
Domain Details That Actually Matter
Registration Dates Explained
Created: When the domain was first registered
Updated: Last time WHOIS info changed (not always meaningful)
Expiry: Drop-dead date before it becomes available
Registrar: Who currently manages the domain (where you'd renew it)
These dates help with:
- Troubleshooting: Recently updated domains often have propagation issues
- Security: Very old "updated" dates might suggest abandoned domains
- Acquisitions: Expiry dates tell you when a domain might become available
Common DNS Records Decoded
Record Type | What It Does | What to Watch For |
---|---|---|
A / AAAA | IPv4 and IPv6 addresses | Wrong IPs, missing records, long TTLs during changes |
MX | Mail server locations | Priority numbers (lower = higher priority), missing backups |
TXT | Verification and security | SPF records too strict (~all vs -all), missing DKIM |
CNAME | Domain aliases | Chains that loop or point to non-existent domains |
NS | Nameserver authorities | Unauthorized changes, outdated providers |
SOA | Zone authority info | Serial numbers that never update (indicates broken DNS) |
Pro Tips From the Trenches
After fixing thousands of DNS issues, here's my hard-earned advice:
Try It With Your Domain
The best way to learn is hands-on:
- Look up your own domain in our tool
- Verify all records are correct and current
- Check expiry dates so you don't get surprised
- Test a competitor's domain to see their setup
Hit me up if you find weird records you can't explain. After 15 years in this game, I've seen some bizarre setups.